![]() ![]() If you’re already using the app, make sure you’re registered (activated Enpass) with the same email on which you received the purchase confirmation or an invite from the Enpass family plan administrator. To restore your purchase or migrate from Lite to a Premium user: Click Done to complete the activation process.Enter the six-digit code sent to your e-mail, and click Confirm.Enter the e-mail you want to associate with Enpass and click Send Code to receive an activation code. ![]() Click Activate Enpass at the bottom of the welcome screen.Once you install Enpass, launch the app.✔️Using multiple platforms- please reach out to our team via the Contact Form with your Any.do account’s email address (for identification and authorization).įor more information visit the Billing and Subscription Plans page.To active your Enpass Premium license on any device: You can also check from the Web App open to app Settings-> ‘My Profile’-> Manage Subscription. To confirm, please reach out to our team via the Contact Form with your Any.do account’s email address (for identification and authorization). ✔️If you are using Any.do on Web or Windows- odds are you used Stripe. ![]() ✔️If you are using Any.do on a Huawei device- odds are you either used Huawei AppGallery or Google Play. ✔️If you are using Any.do on Android- odds are you either used Google Play or Stripe. You can also try to locate your receipts and invoices as App Store sends them via email after your purchase. ✔️If you are using Any.do on iOS or Mac-odds are you either used Apple or Stripe. Note: Once the subscription is canceled it will not be renewed in the next billing period but will stay active until the subscription period ends. If you are not interested to see your workspace you can just delete it.įor more information regarding Worksplace plans see the workspace Refunds and Cancellations page. Under the workspace settings, select “Manage workspace”.Open the settings menu from the top left settings icon/ profile image next to your profile name.The Admin of the workspace can cancel the subscription plan from the workspace management screen. Note: Deleting your profile/ uninstalling the app/ inactivity will not be considered as cancellation or a refund request. We do not offer any partial or prorated refunds after this period.Per our TOS, subscription purchases are eligible for a refund if requested up to 48 hours upon your payment being processed.Be advised that cancelling a plan is not the same as submitting a refund request.To cancel your subscription plan, see instructions below per the payment platform you upgraded through. ![]()
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